Average reply time on a single shared phone is over 6 hours. Hot leads buy from whoever replies first.
Stop passing the company phone around. Kluster turns your existing WhatsApp number into a shared inbox with AI bots, ticketing and multi-agent flows — built for Indian teams that live in WhatsApp.

The problem
Customers expect a reply in minutes — at midnight, on Diwali, while you're in a meeting. One phone, one person, no visibility. That's how leads slip and customers churn.
Average reply time on a single shared phone is over 6 hours. Hot leads buy from whoever replies first.
Nobody answers at 9 PM, on weekends or during festivals. Your competitor's AI does.
Who said what, when, to which customer? Today, you have no idea. Tomorrow, neither will the new agent.
Before · After
Same WhatsApp number. Completely different operation.


The fix
Kluster reads every incoming WhatsApp message, drafts the right reply, qualifies the lead and either answers instantly or hands off to the right human — with full context. Your team handles 5× more chats without hiring.

Everything you need
Shared inbox, AI, ticketing, broadcasts, CRM, analytics — under one calm dashboard.
Every agent sees every conversation on your existing WhatsApp number. No more 'forward me that chat'.
AI bots greet, qualify and answer FAQs instantly — in English, Hindi or Tamil. Even at 2 AM.
Convert any chat into a ticket. Track first-response and resolution SLAs across the team.
Auto-route by intent, language or workload. Internal notes and @mentions for clean handoffs.
Send approved campaigns to thousands of opted-in contacts. Per-recipient personalization built-in.
When-this-then-that rules for tagging, assignment, follow-ups and CRM sync. No-code.
Drag-and-drop flows for menus, lead capture, appointment booking and order tracking.
Tag contacts, attach deals, view full chat history. Or sync to HubSpot / Zoho / Sheets.
Submit, version and reuse WhatsApp-approved templates with variables and media.
Volume, response time, CSAT, agent leaderboard and bot deflection — refreshed live.
Shopify, Razorpay, Sheets, HubSpot, webhooks. Ship data anywhere with one click.
Your agents work in a dedicated web app — your number stays on the WhatsApp your customers love.
How it works
We move your existing WhatsApp Business number to the Official API — keeping the same number, contacts and history.
Upload your FAQs, product catalog or website. The AI learns your tone and starts drafting replies you can approve in one tap.
Add agents, set roles, route by intent or language. Everyone sees the same inbox in real time.
Average go-live time across the beta
under 6 hours
Built for Indian teams

“COD confirmations and abandoned carts pile up faster than we can reply.”
Auto-confirm orders, recover carts and answer 'where's my order?' on autopilot.

“Hot leads go cold because the agent on site can't reply in time.”
AI qualifies leads, books site visits and routes the right unit to the right agent.

“The receptionist is overwhelmed — patients message at all hours.”
24/7 appointment booking, reminders and report delivery — no missed patients.

“Hundreds of parent messages a day and no one to track them.”
Admissions, fee reminders and batch updates handled by a dedicated AI agent.
Pricing
No per-message fees. No surprise overages. Lifetime launch price for the first 100 waitlist signups.
+ ₹400 per additional agent
FAQ
Yes. Kluster sits on top of your existing number via the WhatsApp Business API. Customers keep chatting with the same number they always have.
Yes — we use the official WhatsApp Business Cloud API. No risk of bans for using third-party clients.
Yes. Our AI is tuned for English, Hindi, Tamil, Telugu, Kannada, Marathi, Bengali and Gujarati out of the box. More on request.
All conversations are stored in encrypted databases hosted in India. We are GDPR-aligned and never share data with third parties.
Each additional agent is just ₹400/month. No per-message or per-conversation caps — ever.
The web app launches first. Native iOS and Android apps follow within 3 months of public launch.
Join the waitlist and we'll personally onboard you the week early access opens. Confirmation email lands in your inbox the moment you sign up.